Credit Manager

Rochester, Kent | Full Time

Reporting To: Finance Manager

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Job Purpose:

We are looking for an experienced Credit Manager to develop, implement and maintain an effective and professional credit control system for the Company.

Responsibilities:

  • The day-to-day credit control job encompassing;

    - Release of orders after due credit checks.

    - Posting/allocating of receipts.

    - Setting up new customer accounts.

    - Communicating with customers.

    - Communicating with internal sales reps.

    - Sending out customer account statements.

    - Account dispute/query resolution.

    - Payment collection.

    - Assisting in collating paperwork required for credit notes.

    - Aged debtors' analysis.

    - Payment profile analysis.

    - Banking cheques.

  • Work with the Logistics and Customer Services team in regards to EDI.

  • Monitoring of bounced cheques and 'sticky' debtors.

  • Notification of weekly sales and credit notes to invoice Finance.

  • Monthly control account reconciliation preparation and submission to invoice Finance.

  • Monitoring of Over 90-day debt and assist in reduction of this, including resolving disputes, collecting payments and legal action.

  • Maintain business relationships with credit insurance/brokers including escalating claims in time and ensuring they are received, and other admin work related to the credit insurance policy.

  • Recommend, research and Monitor credit limits through use of credit insurance reports.

  • Raise internal credit limit approval forms and provide back-up documentation.

  • Facilitate the use of Discretionary limits for customers.

  • When required initiate proceedings to ensure outstanding debts are bought to a satisfactory conclusion.

  • Review the company credit control procedure and develop and implement enhancements where required.

  • Any other reasonable duties associated with the role or projects assigned to meet the overall objectives of the role.

Skills, Knowledge, and Experience:

  • Previous experience in a similar role and working with a diverse portfolio of customers including retailers is essential.

  • Experience within the FMCG industry would be desirable.

  • Previously worked with EDI systems.

  • An understanding of debt factoring or invoice financing.

  • Excellent knowledge of credit control.

  • A degree (or equivalent) in Finance or related area would be beneficial.

  • Be confident when dealing with client queries.

  • Excellent communication skills both verbal and written, and is able to communicate with people at all levels within the organisation.

  • The ability to prioritise to work to deadlines.

  • Excellent IT skills and proficient in using Microsoft packages.

  • Data mining through excellent skills, including proficiency in the following standard functionalities:

    - 'Vlookup'. 'Hlookup'.

    - 'Conditional summing', 'Conditional formatting.'

    - 'Calculating sum-if as well as 'if' and 'what if' scenarios.

    - Sum products and formulas on averages.

    - Pivot tables.

    - Concatenate formulas.

  • Can work on own initiative as well as part of a team.

  • The ability to work in a "process driven" environment and able to cope with time pressures.

  • Positive and pro-active attitude.

Shift Pattern:

  • Monday to Friday - 9am to 5.30pm (1 hour lunch) - Office Based

If you are interested in the role and working for Veetee, please send your CV to recruitment@veetee.com

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